We are sorry to hear that you want to cancel your subscription. We are constantly looking for ways to make best service for you in ways it never has before and would like to know how we can make this happen for you. Please send your notes to us.
We use Epoch.com as our primary payment processor. Credit card or bank statement, you can cancel a transaction by sending an email to Billingsupport@epoch.com or call 1-800-893-8871 (from US and Canada, toll free), Standard International and US 1-310-827-9939. You can also utilize our self service site at https://epoch.com/billingsupport
Please be sure your membership was canceled successfully. You will receive the e-mail notification. If you didn't received the notification, your membership hasn't been canceled successfully.